Referral Process

Do you need support in managing your patients' mental health concerns? Let us help you.

Kellyville Private Hospital is a specialised mental health hospital, fully accredited by the Australian Council on Healthcare Standards (ACHS).

We work in partnership with General Practitioners and key service providers to treat people suffering with a comprehensive range of mental health concerns.

For assistance with managing your patients’ mental health concerns, please follow our simple five-step admissions process outlined below.

  1. Does your patient need a specialist mental health admission and is not in acute crisis or actively suicidal?
    Note: If your patient is in acute crisis or actively suicidal, please contact your local Emergency Department
  2. Does your patient have Private Health Insurance, DVA Status, WorkCover or the ability to self-fund their admission?
    Note: Effective 1 April 2018, Australian Government changes to private health insurance coverage for mental health services will take effect.
  3. If yes, call 1800 965 095 to discuss admission suitability with our Admissions and Assessment Team
  4. We will confirm the outcome of your patient’s eligibility check and any applicable out-of-pocket expenses
  5. Same business day, we will confirm your patient’s admission date and coordinate the allocation of a Psychiatrist

Health professionals can refer patients by calling our Admissions and Assessment team on 1800 965 095, 24 hours a day.

Referrals can be faxed 02 8883 1834 or emailed to kvl.intake@aurorahealth.com.au  

Admissions to Kellyville Private Hospital must be under the care of one of our treating Psychiatrists. If you need assistance with selecting a Psychiatrist, our Admissions and Assessment team can assist you.

Submit online referral